The end of April saw a unique week of honours for Canada’s leading condominium developer, Tridel. The company received prestigious accolades from the home building industry’s two most prominent organizations, Tarion and the Building Industry and Land Development (BILD) Association.
In an extraordinary coincidence, these independent organizations saw their top annual awards — Tarion’s Ontario High-Rise Builder of the Year and BILD’s Home Builder of the Year — awarded to the same company.
“Tarion’s Award of Excellence and BILD’s Home Builder of the Year designation represent the pinnacle of a developer’s success,” says Jim Ritchie, Tridel’s Senior Vice President of Sales and Marketing. “While each award is determined by a distinct set of criteria, both seek to acknowledge excellence, craftsmanship, customer service and a commitment to the industry. Tridel is honoured to receive this ultimate recognition from such revered organizations.”
Established by the Tarion Warranty Corp, the annual Awards of Excellence recognize developers solely on their customer service delivery. Recipients are chosen based on a comprehensive survey that covers every stage of the homeowner-builder relationship and is distributed to more than 40,000 new homeowners who took possession of a new home between October 1, 2011 and September 30, 2012.
“Happy, satisfied homeowners are the best indicator of good customer service. Tarion Award of Excellence winners are decided by homeowner feedback and recognize builders who go the extra mile to put their purchasers first,” said Howard Bogach, Tarion President and CEO.
“Chosen by our purchasers, we see the Tarion Award of Excellence as validation of our steadfast dedication to quality development and extraordinary customer service,” says Jim Ritchie. “This is an award that is truly shared with our hundreds of employees, and the thousands of residents who move into Tridel communities each year.”
This is the twelfth time Tridel has won the Tarion Award of Excellence.
While the Tarion Award reflects the sentiments of its customers, BILD’s Home Builder of the Year Award, reflects the opinions of the company’s peers in the development industry. Recognized as the most prestigious award at the annual home builders show, the Home Builder of the Year designation is all-encompassing as it recognizes a developer’s leadership in the industry, its innovation and dedication to quality, its commitment to green building and contributions to the community, as well as providing outstanding customer service.
Reflecting on the BILD award, Tridel’s Jim Ritchie notes that the company is “absolutely thrilled and honoured to win the Home Builder of the Year Award, an award which recognizes our complete dedication to building quality and providing nothing but the best for our purchasers and communities.
“To win either a Tarion Award of Excellence, or BILD’s Home Builder of the Year title is an exceptional accomplishment,” says Jim Ritchie. “But to win them both, in the same week, is something truly remarkable, and we are grateful to both these organizations for the honours they have bestowed on Tridel.”
In addition to the Home Builder of the Year Award, Tridel also claimed the Best Social Media Campaign (High Rise) for their online program for Ten York, as well as Best Sales Person/Team and Sales Manager Award.
Tridel’s Candyce Charles and Chilli Yung claimed the Best Sales Person/Team, High-Rise for their efforts with Ten York and Winson Chan received the Best Sales Manager High Rise Award.
For a full list of Tridel’s awards, visit www.tridel.com/tridel/awards.php